From remote desktop to endpoint security, what solutions are IT professionals relying on most to power their businesses and keep their teams efficient and ahead?
To find out, we pulled ratings from G2 and Capterra for 90+ products across 9 different software categories. The result is this guide full of comparison charts, highlighting how individual products stack up against one another in terms of overall satisfaction, usability, and quality of support. The hope is that these charts provide systems administrators with a helpful starting point for researching their many (and growing) options, so sysadmins can get the best sysadmin tools.
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Table of Contents
Read This First
Before we dive in, a few quick notes regarding our methodology and the purpose of this guide.
- Sources: The following ratings were collected from third-party review sites G2 and Capterra in March 2025.
- What “–” indicates: The particular data point was either unavailable at the time of our collection, or the product did not meet our cutoff of having five or more reviews.
- These lists are obviously not comprehensive: The IT software market contains many tools not seen here. Creating a truly exhaustive list is an undertaking left to more adventurous souls. We have simply done our best to include the major players in each category that are geared specifically toward IT professionals, and that have a minimum of review data available. (at least five reviews)
- How to best use this guide: This guide is not meant to be the final word on the value of these solutions. Many factors go into choosing the right software. User ratings are just one. Therefore, this guide primarily serves as a jumping-off point for additional research.
Product Ratings
IT MANAGEMENT
From backup to endpoint management, these are the Top 10 Best IT Management Products listed by G2.
| G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |
| 1 | NinjaOne | 4.7 | 9.2 | 9.4 | 9.3 | 9.4 | 4.8 | 4.7 | 4.7 |
| 2 | Veeam | 4.6 | 9.4 | 8.7 | 9.0 | 8.9 | 4.8 | 4.5 | 4.5 |
| 3 | Druva | 4.7 | 9.3 | 9.2 | 9.4 | 9.4 | 4.7 | 4.5 | 4.7 |
| 4 | Freshservice | 4.6 | 8.9 | 8.8 | 9.2 | 9.0 | 4.5 | 4.5 | 4.5 |
| 5 | Unitrends | 4.2 | 8.7 | 8.1 | 8.5 | 8.6 | – | – | – |
| 6 | NewgenOne | 4.5 | 8.5 | 7.6 | 8.5 | 8.4 | – | – | – |
| 7 | IBM Storage | 4.1 | 8.4 | 6.9 | 7.4 | 8.1 | – | – | – |
| 8 | Cove | 4.4 | 8.9 | 9.0 | 9.0 | 8.5 | 4.7 | 4.5 | 4.6 |
| 9 | ManageEngine | 4.4 | 8.7 | 8.6 | 8.6 | 8.3 | 4.6 | 4.4 | 4.4 |
| 10 | Clickup | 4.7 | 9.0 | 8.2 | 8.5 | 8.9 | 4.6 | – | – |
ENDPOINT MONITORING & MANAGEMENT
With many admins now responsible for managing an increasingly complex variety of systems and devices, the ability to centrally manage them all has become a core requirement for modern IT administration. The following are the highest-ranked endpoint management tools, with MDM solutions and tools designed specifically for Apple devices ranked in their own subgroups.
| Change from 2024 | G2 | Capterra | ||||||||
| Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |||
| – | 1 | NinjaOne | 4.7 | 9.2 | 9.4 | 9.3 | 9.4 | 4.8 | 4.7 | 4.7 |
| ⬆️ 2 | 2 | Pulseway | 4.6 | 9.0 | 9.1 | 9.2 | 9.0 | 4.7 | 4.7 | 4.7 |
| ⬇️ 1 | 3 | Atera | 4.6 | 8.9 | 9.1 | 9.2 | 9.0 | 4.6 | 4.6 | 4.5 |
| ⬆️ 3 | 4 | LogMeIn Resolve (formerly GoToResolve) | 4.4 | 9.0 | 8.9 | 9.0 | 8.9 | 4.4 | 4.5 | 4.2 |
| – | 5 | Datto RMM (a Kaseya company) | 4.5 | 8.9 | 8.7 | 8.8 | 8.4 | 4.1 | 3.9 | 3.8 |
| ⬆️ 3 | 6 | HCL BigFix | 4.4 | 9.2 | 7.7 | 8.3 | 9.2 | – | – | – |
| ⬇️ 4 | 7 | ManageEngine Endpoint Central | 4.4 | 8.7 | 8.6 | 8.6 | 8.3 | 4.6 | 4.4 | 4.4 |
| ⬆️ 1 | 8 | Ivanti Neurons for UEM | 4.2 | 8.6 | 8.3 | 8.7 | 8.5 | – | – | – |
| ⬇️ 1 | 9 | Microsoft Intune | 4.5 | 8.9 | 8.2 | 8.6 | 8.3 | 4.5 | 4.3 | 3.8 |
Mobile Device Management (MDM)
| Change from 2024 | G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | ||
| – | 1 | AirDroid Business | 4.9 | 9.6 | 9.6 | 9.6 | 9.6 | 4.8 | 4.6 | 4.5 |
| – | NinjaOne | 4.7 | 9.1 | 9.3 | 9.1 | 9.2 | ||||
| – | 2 | Scalefusion (formerly MobiLock Pro) | 4.7 | 9.0 | 8.6 | 8.9 | 9.6 | 4.8 | 4.7 | 4.9 |
| ⬆️ 1 | 3 | Miradore | 4.6 | 9.0 | 9.0 | 9.2 | 9.3 | 4.4 | 4.3 | 4.4 |
| ⬇️ 1 | 4 | Hexnode UEM | 4.5 | 9.1 | 8.9 | 9.0 | 9.2 | 4.6 | 4.3 | 4.7 |
| – | 5 | Esper | 4.5 | 8.9 | 8.7 | 9.0 | 9.0 | 4.6 | 4.6 | 4.3 |
| – | 6 | ManageEngine Mobile Device Manager Plus | 4.5 | 9.0 | 8.5 | 8.5 | 8.6 | 4.6 | 4.4 | 4.5 |
Apple Device Management
| Change from 2024 | G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | ||
| ⬆️ 1 | 1 | Jamf Pro | 4.8 | 9.2 | 8.4 | 8.8 | 9.0 | 4.7 | 4.4 | 4.6 |
| ⬇️ 1 | 2 | Kandji | 4.7 | 9.2 | 9.3 | 9.4 | 9.5 | 4.8 | 4.9 | 4.9 |
| – | 3 | datajar.mobi | 4.7 | 9.4 | 8.9 | 9.5 | 9.8 | – | – | – |
| – | 4 | Addigy | 4.5 | 9.0 | 8.2 | 8.3 | 8.9 | 4.7 | 4.2 | 4.6 |
SOFTWARE AND PATCH MANAGEMENT
Keeping operating systems and 3rd-party applications patched and protected against the latest vulnerabilities is a critical but time-consuming responsibility. These solutions automate the process and can help admins deploy and uninstall applications, as well.
| Change from 2024 | G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | ||
| ⬆️ 1 | 1 | PDQ Deploy & Inventory | 4.9 | 9.4 | 9.5 | 9.5 | 9.5 | 4.7 | 4.8 | 4.7 |
| ⬇️ 1 | 2 | Patch My PC | 4.8 | 9.3 | 9.4 | 9.3 | 9.8 | 4.9 | 4.8 | 4.9 |
| — | 3 | Action1 | 4.9 | 9.4 | 9.7 | 9.6 | 9.6 | 4.9 | 4.8 | 4.9 |
| — | 4 | NinjaOne | 4.7 | 9.1 | 9.3 | 9.2 | 9.2 | 4.8 | 4.7 | 4.7 |
| ⬆️ 3 | 5 | Pulseway | 4.6 | 9.0 | 9.1 | 9.2 | 9.0 | 4.7 | 4.7 | 4.7 |
| ⬆️ 1 | 6 | Atera | 4.6 | 8.9 | 9.2 | 9.1 | 9.0 | 4.5 | 4.6 | 4.5 |
| ⬇️ 1 | 7 | Syxsense | 4.5 | 9.0 | 8.4 | 8.7 | 8.8 | 4.6 | 4.5 | 4.7 |
| ⬇️ 3 | 8 | Automox | 4.5 | 8.7 | 9.0 | 8.9 | 8.8 | 4.7 | 4.8 | 4.7 |
| — | 9 | Tenable Nessus | 4.5 | 9.0 | 8.7 | 8.9 | 8.4 | 4.7 | 4.5 | 4.3 |
| — | 10 | Datto RMM (a Kaseya company) | 4.5 | 8.9 | 8.8 | 8.9 | 8.4 | 4.1 | 4.0 | 4.0 |
| — | 11 | ManageEngine Patch Manager Plus | 4.4 | 8.7 | 8.6 | 8.6 | 8.3 | 4.7 | 4.4 | 4.4 |
| — | 12 | Ivanti UEM | 4.2 | 8.4 | 6.9 | 7.5 | 8.0 | – | – | – |
IT ASSET MANAGEMENT
You can’t secure or manage what you can’t see. That’s why it’s important for admins to leverage software that can discover, track, and provide real-time insights on all their IT assets.
| Change from 2024 | G2 | Capterra | |||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |||
| – | 1 | PDQ Deploy & Inventory | 4.9 | 9.4 | 9.5 | 9.5 | 9.5 | 4.8 | 4.7 | 4.8 | 4.8 |
| ⬆️ 2 | 2 | Setyl | 4.8 | — | — | — | — | 4.9 | 4.9 | 4.9 | 4.9 |
| ⬇️ 1 | 3 | NinjaOne | 4.7 | 9.1 | 9.3 | 9.2 | 9.2 | 4.8 | 4.8 | 4.9 | 4.9 |
| ⬆️5 | 4 | Proactivanet | 4.8 | 9.4 | 8.9 | 9.3 | 9.5 | – | – | – | – |
| ⬆️ 2 | 5 | Genuity | 4.7 | 8.8 | 9.3 | 9.3 | 9.8 | — | — | — | — |
| ⬇️ 2 | 6 | Device42 | 4.7 | 9.0 | 8.5 | 8.9 | 9.5 | 4.8 | 4.8 | 4.9 | 4.9 |
| ⬇️ 2 | 7 | ScalePad | 4.6 | 9.2 | 9.2 | 9.2 | 8.8 | 4.6 | 4.6 | 4.3 | 4.3 |
| ⬇️ 2 | 8 | Oomnitza | 4.6 | 8.8 | 8.1 | 8.7 | 9.5 | 4.4 | 3.7 | 4.5 | 4.5 |
| — | 9 | ServiceNow IT Asset Management | 4.5 | 8.8 | 8.2 | 8.8 | 8.5 | – | – | – | – |
SERVICE DESK
The right service desk software can save IT technicians’ time and result in improved end-user experiences.
| Change from 2024 | G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | ||
| 1 | Rezolve.ai | 4.9 | 9.3 | 9.3 | 9.5 | 9.7 | 4.8 | 5.0 | 4.9 | |
| – | 2 | Splashtop SOS | 4.8 | 9.6 | 9.5 | 9.5 | 9.5 | – | – | – |
| – | 3 | Halp | 4.7 | 9.2 | 9.3 | 9.5 | 9.6 | – | –- | – |
| ⬆️ 1 | 4 | Xurrent | 4.6 | 8.9 | 8.7 | 9.1 | 9.2 | 4.7 | 4.6 | 4.8 |
| ⬇️ 1 | 5 | Halo Service Desk | 4.6 | 8.7 | 8.0 | 9.5 | 9.5 | 4.9 | — | — |
| – | 6 | Freshservice | 4.6 | 8.9 | 8.8 | 9.2 | 9.0 | 4.5 | 4.5 | 4.5 |
| – | 7 | SysAid | 4.5 | 8.9 | 8.5 | 8.9 | 9.0 | 4.5 | 4.5 | 4.5 |
| ⬆️ 3 | 8 | Salesforce Service Cloud | 4.4 | 8.6 | 7.9 | 8.4 | 8.3 | 4.5 | 4.1 | 4.3 |
| ️ ⬆️ 3 | 9 | Zoho Desk | 4.4 | 8.7 | 8.2 | 8.5 | 8.3 | 4.4 | 4.5 | 4.3 |
| ⬇️ 2 | 10 | ServiceNow | 4.3 | 8.9 | 8.4 | 8.4 | 8.5 | 4.2 | 4.2 | 4.3 |
| ⬇️ 2 | 11 | SolarWinds Service Desk | 4.3 | 8.6 | 8.6 | 9.0 | 8.9 | 4.6 | 4.5 | 4.6 |
| ⬆️ 1 | 12 | Zendesk | 4.3 | 8.6 | 7.9 | 8.5 | 8.4 | 4.4 | 4.1 | 4.2 |
| ⬇️ 3 | 13 | ManageEngine Service Desk Plus | 4.2 | 8.6 | 8.1 | 8.5 | 8.2 | 4.4 | 4.3 | 4.2 |
REMOTE DESKTOP
Remote desktop solutions play a critical role in modern IT management, offering admins the ability to gain quick and reliable remote access to machines for hands-on troubleshooting and more.
| Change from 2024 | G2 | Capterra | ||||||||
| Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | ||
| – | 1 | Splashtop | 4.9 | 9.7 | 9.7 | 9.7 | 9.5 | 4.7 | 4.8 | 4.7 |
| — | 2 | Getscreen.me | 4.7 | 9.3 | 9.4 | 9.4 | 9.1 | 4.8 | 4.8 | 4.8 |
| ⬆️ 2 | 3 | RemotePC by iDrive | 4.7 | 9.4 | 9.2 | 9.5 | 9.1 | 4.7 | 4.7 | 4.6 |
| ⬆️ 2 | 4 | BeyondTrust Remote Support (formerly Bomgar) | 4.7 | 9.4 | 8.7 | 9.3 | 9.3 | 4.6 | 4.6 | 4.5 |
| ⬆️ 2 | 5 | RealVNC | 4.7 | 9.3 | 9.0 | 9.4 | 9.1 | 4.5 | 4.6 | 4.2 |
| ⬆️ 2 | 6 | Devolutions Remote Desktop Manager | 4.7 | 9.3 | 9.0 | 9.0 | 9.0 | 4.6 | 4.4 | 4.4 |
| ⬆️ 3 | 7 | AnyDesk | 4.7 | 9.2 | 9.3 | 9.3 | 8.8 | 4.6 | 4.7 | 4.3 |
| ⬇️ 4 | 8 | ConnectWise ScreenConnect | 4.7 | 9.3 | 8.9 | 9.3 | 8.8 | 4.7 | 4.6 | 4.6 |
| — | 9 | Zoho Assist | 4.6 | 9.1 | 9.3 | 9.2 | 8.8 | 4.7 | 4.7 | 4.6 |
| ⬇️ 7 | 10 | ISL Online | 4.6 | 8.8 | 9.1 | 9.3 | 9.0 | 4.7 | 4.7 | 4.7 |
| ⬆️ 1 | 11 | LogMeIn Pro | 4.4 | 9.2 | 9.4 | 9.2 | 8.4 | 4.4 | 4.4 | 4.1 |
| ⬇️ 1 | 12 | TeamViewer | 4.4 | 9.1 | 9.0 | 9.1 | 8.6 | 4.6 | 4.5 | 4.3 |
| ⬇️ 1 | 13 | Go To Resolve | 4.4 | 9.0 | 8.9 | 9.0 | 8.7 | 4.4 | 4.5 | 4.2 |
| — | 14 | Solarwinds DameWare | 4.2 | 8.7 | 8.4 | 8.7 | 8.3 | 4.5 | 4.1 | 4.3 |
CLOUD BACKUP
Properly managing backup solutions has become another core IT priority, especially with the rise of ransomware and other destructive online threats. The following list focuses on cloud-based backup solutions, with a subsection for M365 backup tools.
| G2 | Capterra | |||||||||
| Change from 2024 | Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |
| ⬆️ 1 | 1 | Rewind Backups | 4.7 | 9.3 | 9.7 | 9.5 | 9.5 | 4.2 | 4.3 | 3.9 |
| ⬆️ 2 | 2 | Druva | 4.7 | 9.3 | 9.2 | 9.4 | 9.4 | 4.7 | 4.0 | 4.7 |
| NEW | 3 | NinjaOne | 4.7 | 9.1 | 9.3 | 9.3 | 9.2 | 4.8 | 4.7 | 4.7 |
| ⬇️1 | 4 | Backblaze | 4.7 | 9.0 | 8.8 | 8.9 | 8.8 | 4.7 | 4.7 | 4.5 |
| ⬇️4 | 5 | Veeam | 4.6 | 9.4 | 8.8 | 9.1 | 8.9 | 4.7 | 4.5 | 4.5 |
| ⬆️ 5 | 6 | Datto SIRIS | 4.6 | 9.3 | 9.3 | 9.3 | 8.5 | 4.6 | 4.1 | 4.4 |
| ⬇️ 2 | 7 | Redstor Backup and Archiving | 4.6 | 9.2 | 9.2 | 9.3 | 9.2 | – | – | – |
| ⬇️ 1 | 8 | Barracuda Backup | 4.4 | 8.9 | 8.7 | 9.0 | 9.2 | 4.7 | 4.5 | 4.4 |
| ⬇️1 | 9 | Cove Data Protection (previously N-Able Backup) | 4.4 | 8.9 | 9.1 | 9.0 | 8.7 | 4.7 | 4.5 | 4.5 |
| ⬇️ 3 | 10 | IDrive Online Backup | 4.4 | 8.8 | 8.9 | 8.6 | 8.7 | 4.6 | 4.5 | 4.5 |
| ⬇️ 2 | 11 | Acronis Cyber Backup | 4.3 | 8.7 | 8.6 | 8.6 | 8.3 | 4.4 | 4.1 | 4.1 |
| ⬇️ 2 | 12 | Unitrends (a Kaseya company) | 4.2 | 8.7 | 8.1 | 8.5 | 8.6 | 4.7 | 4.5 | 4.6 |
| ⬇️ 3 | 13 | Carbonite | 4.0 | 8.6 | 9.0 | 8.9 | 8.1 | 4.3 | 4.2 | 4.0 |
M365 Backup
| G2 | Capterra | |||||||||
| Change from 2024 | Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |
| – | 1 | 365 Total Backup (previously Altaro) | 4.8 | 9.5 | 9.8 | 9.9 | 9.3 | – | – | – |
| – | 2 | Veeam Backup for O365 | 4.5 | 9.0 | 8.7 | 9.0 | 8.7 | 4.8 | 4.8 | 4.7 |
| – | 3 | Acronis Cyber Backup | 4.3 | 8.7 | 8.7 | 8.6 | 8.3 | 4.4 | 4.1 | 4.1 |
| – | 4 | Datto Backupify (a Kaseya Company) | 4.2 | 8.8 | 9.0 | 8.5 | 8.0 | 4.1 | 5.0 | 3.9 |
| – | 5 | Spanning Backup (a Kaseya company) | 4.2 | 8.7 | 9.1 | 8.9 | 8.4 | 3.8 | 3.8 | 3.4 |
NETWORK MONITORING
The following solutions provide additional visibility and management over SNMP devices (routers, switches, firewalls, printers, IoT devices, etc.) and more.
| G2 | Capterra | |||||||||
| Change from 2024 | Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |
| – | 1 | Domotz | 4.8 | 9.4 | 9.3 | 9.5 | 9.6 | 4.9 | 4.9 | 4.9 |
| – | 2 | NinjaOne | 4.7 | 9.1 | 9.3 | 9.2 | 9.2 | 4.8 | 4.7 | 4.7 |
| – | 3 | Entuity | 4.7 | 9.2 | 9.3 | 9.4 | 9.4 | – | – | – |
| ⬆️ 1 | 4 | PRTG | 4.6 | 9.1 | 8.5 | 8.6 | 8.3 | 4.6 | 4.4 | 4.2 |
| ⬆️ 1 | 5 | Atera | 4.6 | 8.9 | 9.1 | 9.2 | 9.0 | 4.6 | 4.6 | 4.5 |
| ⬆️ 1 | 6 | LogicMonitor | 4.5 | 9.0 | 8.6 | 8.6 | 9.0 | 4.6 | 4.2 | 4.6 |
| ⬆️ 3 | 7 | ManageEngine OpManager | 4.5 | 9.1 | 9.0 | 8.8 | 8.7 | 4.6 | 4.6 | 4.5 |
| ⬆️ 1 | 8 | Nagios XI | 4.5 | 9.4 | 6.1 | 8.8 | 8.8 | 4.5 | 4.3 | 4.1 |
| ⬇️ 5 | 9 | Auvik | 4.5 | 8.7 | 8.7 | 8.7 | 8.9 | 4.7 | 4.2 | 4.6 |
| ⬆️ 1 | 10 | Progress WhatsUp Gold | 4.4 | 8.8 | 8.2 | 8.5 | 8.8 | 4.5 | 4.6 | 4.4 |
| ⬆️ 1 | 11 | Datadog | 4.3 | 8.7 | 8.4 | 8.2 | 8.3 | 4.6 | 4.2 | 4.3 |
| ⬆️ 1 | 11 | Zabbix | 4.3 | 8.7 | 7.4 | 7.3 | 7.9 | 4.7 | 4.3 | 4.1 |
ENDPOINT DETECTION AND RESPONSE
The endpoint security landscape is crowded and constantly in flux. To keep things simple, we’ve narrowed this list to endpoint protection products.
| G2 | Capterra | |||||||||
| Change from 2024 | Rank | Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service | |
| — | 1 | Huntress | 4.9 | 9.5 | 9.6 | 9.5 | 9.7 | 4.9 | 4.8 | 4.9 |
| ️ ⬆️1 | 2 | CrowdStrike Falcon | 4.7 | 9.3 | 9.2 | 9.1 | 8.9 | 4.7 | 4.2 | 4.2 |
| ⬇️ 1 | 3 | SentinelOne | 4.7 | 9.3 | 8.9 | 9.0 | 9.0 | 4.8 | 4.6 | 4.5 |
| ⬆️ 1 | 4 | Threatdown (aka Malwarebytes) | 4.6 | 9.3 | 9.3 | 9.3 | 8.8 | 4.7 | 4.7 | 4.5 |
| ⬇️ 1 | 5 | Webroot Endpoint Protection | 4.6 | 9.3 | 9.3 | 9.2 | 8.8 | 4.5 | 4.5 | 4.4 |
| ⬆️2 | 6 | Sophos Intercept X | 4.6 | 9.4 | 9.2 | 9.2 | 8.7 | 4.5 | 4.6 | 4.1 |
| ⬇️ 1 | 7 | ESET | 4.6 | 9.3 | 8.7 | 8.9 | 8.9 | 4.8 | 4.8 | 4.5 |
| ⬇️ 1 | 8 | Cisco Secure Endpoints | 4.5 | 9.2 | 9.3 | 9.2 | 9.3 | 4.7 | 5.0 | 4.1 |
| — | 9 | VMware Carbon Black Endpoint | 4.4 | 9.0 | 7.6 | 8.3 | 8.6 | 5.0 | 4.3 | 4.6 |
| ⬆️2 | 10 | WatchGuard Endpoint Security | 4.4 | 8.6 | 8.9 | 8.9 | 8.4 | 4.4 | 4.5 | 4.1 |
| — | 11 | Microsoft Defender for Endpoint | 4.4 | 8.6 | 8.6 | 8.6 | 8.5 | 4.7 | 4.5 | 4.1 |
| ⬇️2 | 12 | Heimdal Security | 4.3 | 8.7 | 8.0 | 8.4 | 9.6 | 4.8 | 4.8 | 4.9 |
| ⬆️1 | 13 | Bitdefender GravityZone | 4.0 | 8.4 | 8.3 | 8.1 | 8.1 | 4.6 | 4.5 | 4.3 |
About NinjaOne
- Founded:2013
- Headquarters: Austin, TX
| G2Crowd | Capterra | ||||||
| Overall | Meets Requirements | Ease of Setup | Ease of Use | Quality of Support | Overall | Ease of Use | Customer Service |
| 4.8 | 9.3 | 9.5 | 9.4 | 9.5 | 4.8 | 4.8 | 4.8 |
NinjaOne is the unified IT management platform behind thousands of IT teams worldwide. Our easy-to-use dashboard reduces IT complexity and modernizes IT management.
| Find out why IT teams are switching to NinjaOne | ||
| Highest-Rated Satisfaction | Highest-Rated Ease of Use | Highest-Rated Support |
| 100% Satisfaction Score (G2) | 94% Usability Score (G2) | 95% Quality of Support Score (G2) |
Easy to use. Easy to do business with.
- No contracts, no getting locked in
- No implementation fees or hidden costs
- Free and unlimited training, support, and onboarding
With NinjaOne, you get a full-service tool to help you manage your IT environment, including backup, network monitoring, ticketing, endpoint management, software deployment, patch management, and more. By condensing all of your IT management solutions into a unified IT management platform, you can prevent the adverse effects of tool sprawl and work with a single vendor for almost all of your IT management needs.
“Two things really stand out: Ninja’s ease-of-use and Ninja’s support. I love how easy it is to learn Ninja, and I love being able to pick up my phone and talk to a person.” — Andrew Jones, City of Vidalia
“Ninja has helped AspireHR pursue a zero-trust IT strategy that strikes a balance between security and usability while simultaneously reducing the administrative burden of these tasks.” — Jeremy Ailes, AspireHR
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